Business Analyst

The Business Analyst plays a crucial role in our organization by facilitating business analysis activities, collaborating with software developers, and ensuring effective project implementation. This role involves a diverse range of responsibilities to meet the evolving needs of our clients and projects.


An Employment Equity (EE) candidate as defined by the Employment Equity Act is preferred.


Duties and Responsibilities

1. Business Analysis Support

- Assist in the development and application of business analysis frameworks.

- Scope projects and contribute to solution design.

2. Collaboration with Developers

- Communicate project needs and requirements to software developers to ensure alignment with business objectives.

3. Training and Implementation:

- Facilitate training sessions and oversee go-live implementation to ensure smooth transitions.

4. Documentation and SOPs:

- Prepare comprehensive documentation and Standard Operating Procedures (SOPs) for various processes.

5. Data Configuration and Optimization:

- Configure and populate master data into optimization systems.

6. Testing and Process Improvement:

- Conduct software testing and troubleshoot issues.

- Map and reengineer business processes for optimization.

7. Project Management and Auditing:

- Manage projects, auditing implementations to ensure quality and compliance.

- Provide product support as needed.

8. Client Engagement:

- Engage with clients to assess their needs and maintain clear communication on project progress and outcomes.

- Formulate and frame problems in the context of client objectives.

9. Documentation and Analysis:

- Document studies, problems, and solutions, creating coherent reports and analyses.

- Perform analytics on new and existing studies, problems, and client requests.

10. Scientific Computing Expertise:

- Apply scientific computing skills to determine the best methods for addressing studies and client requests.

11. Excel Spreadsheet Development:

- Work on creating custom Excel spreadsheets for analysis, calculations, and other activities.

12. Continuous Learning:

- Stay updated with new methods, software, technology, and modelling techniques relevant to the company's environment.

13. Ad Hoc Tasks:

  • - Be flexible and willing to take on other related tasks as required.



Job Requirements

  • A bachelor's degree in a relevant field (e.g., Business, Computer Science, Industrial Engineering, or a related discipline).
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal abilities.
  • Proficiency in software tools, data analysis, and project management.
  • Experience in scientific computing is a plus.
  • Demonstrated ability to adapt to changing project requirements.
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